Konfliktlösungen
25./26.3.2020 (postponed)
Conflict Management at Work
Venue: Ettlingen
Seminar Language: German
17./18.6.2020
Conflict Management for Sales
Venue: Ettlingen
Seminar Language: German
11./12.11.2020
Conflict Management for Executives
Venue: Ettlingen
Seminar Language: German
During the seminar Conflict Management at Work you will learn to recognize and analyze conflicts. You will develop solution approaches for different types of conflict and find out what the connection between communication and conflicts is and how communication can help to solve conflicts. You will have the opportunity to develop solution on base of your own conflict examples.
Unsolved conflicts are like avalanches. They tend to accumulate topics and people and inflate the formerly small snowball to a huge mass of snow. Constructive and good cooperation are blocked. Whereas solved conflicts have the potential for growth and change.
The interactive training offers units of information, exercises to practice what you have learned, development of content as well as the opportunity to work with your own conflict examples.
After successfully completing the seminar you will be able to analyze your own style of conflict solution and understand its impact. You will be able to break with old conflict patters and find new solutions even for old conflicts. Conflicts will transform from illusionary giants to opportunities of improving the cooperation. Conditions of Participation
Target Group: High Performer, Professional Experts, (Junior) Executives
Your Investment: 699,- Euro (plus VAT)
During the seminar Conflict Management for Sales you will learn to recognize conflicts in good time, analyze the reasons for the conflict and develop new solutions. You will also analyze your own conflict behavior to find ways of optimization and develop strategies to deal with conflicts during negotiations.
For Salespeople it is extremely important to solve conflicts in a constructive way. Otherwise it might result in loss of revenue or even worse the loss of a customer. When resolved successfully, conflicts in sales can even strengthen the relationship with your customer and lead to an increase in trust on both sides.
Detailed Information
The interactive training offers units of information, exercises to practice what you have learned, development of content as well as the opportunity to work with your own conflict examples.
The interactive training offers units of information, exercises to practice what you have learned, development of content as well as the opportunity to work with your own conflict examples.
Target Group: Sales Directors, Area Sales Managers, Key Account Managers
Your Investment: 699,- Euro (plus VAT)
During the seminar Conflict Management for Executives you will learn to recognize conflicts in time, to analyze and to use the suitable tools in order to solve the conflict. You will learn how you can possitively influence the conflict via communication and how to intervene and moderate in team conflicts. You have the opportunity to develop solutions for your own conflict case.
Frozen conflicts within teams or between departments can be a lasting disruption for processes. Unsolved conflicts may lead to high fluctuation of personnel thus resulting in high costs. Solving a conflict sustainably however bears the chance of growth and innovation.
The interactive training offers units of information, exercises to practice what you have learned, development of content as well as the opportunity to work with your own conflict examples.
Having successfully completed the seminar you will have gathered ideas for solutions and processes to resolve your team conflicts, being another milestone for successful leadership. You wDas interaktive Seminar bietet einen Wechsel von Informationseinheiten, Übungen zum Vertiefen des Gelernten, Erarbeitung von Inhalten sowie der Möglichkeit, eigene Konflikt-Beispiele einzubringen.ill have gained important knowledge on your own conflict personality and have gained more security when dealing with your own conflicts as well as conflicts within your team.
Target Group: Executives, Managers, Team Leaders
Your Investment: 699,- Euro (plus VAT)